Training, Ongoing Updates & Customizations
At VoiceSpin, we design our systems to work intuitively to help you get the most out of your investment. Some companies sell the components, perhaps help to install them, and then leave the customers to fend for themselves – sometimes without even offering decent documentation. At VoiceSpin, we view our customers as partners and understand that teaching a man to fish is more valuable than bringing the fish to him. As part of our ongoing services, our expert engineers will work with your staff to go over everything you need to know about using and managing your VoiceSpin system. Our ongoing training that we offer covers ongoing system provision, operation and ongoing maintenance.
Ongoing system maintenance and software assurance account for the annual standard support costs a company needs to take on as part of their overall investment. At VoiceSpin, we offer ongoing updates to keep annual maintenance and software assurance costs low, ultimately lowering total cost of ownership. We understand that proper system management of your business telecommunications systems require a holistic approach, integrating voice, instant messaging, presence, voice mail and other applications across your organization. Our ongoing updates take into account all facets of your communication infrastructure in all your physical locations.
Each business has its own set of unique communication needs to match its operations, organization and business structure. A phone system that works for one company will not necessarily work for another and there is no such thing as a “one size fits all” solution that’s truly cost effective. VoiceSpin’s Asterisk-based VoIP systems are extremely flexible and customizable. This includes being able to integrate into complex systems but also being flexible enough to implement where needed, helping to keep costs as low as possible. Our team will work with you to define your precise needs and we will execute all the necessary customizations in order to ensure that your system is tailored directly to meet your unique business needs.