Voicespin logo

AI Voice Bot by VoiceSpin for Customer Service Automation

Wave goodbye to frustrating wait times and say hello to conversational AI automation. VoiceSpin’s AI voice bot instantly responds to your customers in a human-like way and works tirelessly 24/7.

CONTACT SALES
Pizza Hut logo
Papa John logo
Sapir College
Burgeranch logo
Hebrew University
Pizza Hut logo Papa John logo Sapir College Burgeranch logo Hebrew University

Automate Your Call Center Operations Without Compromising on Customer Satisfaction

Give Your Customers Immediate Support They’ve Come to Expect

Give Your Customers Immediate Support They’ve Come to Expect

Help your customers get answers to their questions whenever is convenient for them – without putting them on hold. Powered by advanced NLP and trained on highly accurate AI models, our AI voice bot delivers relevant responses that feel natural and empathetic.

Streamline Your Sales Process with Automated Lead Qualification

VoiceSpin’s AI voice bot goes far beyond customer service automation. Use it to intelligently filter and qualify inbound leads based on your specific criteria. Save your sales reps a bunch of time and effort, speed up your sales cycle, and increase conversions.

List of customer support messages displayed in a streamlined AI interface, showcasing quick responses from agents across multiple channels.
Free up Your CX Team to Focus on Higher-Value Tasks

Free up Your CX Team to Focus on Higher-Value Tasks

Train your AI voice bot on your internal knowledge sources to answer FAQs and resolve basic issues automatically while reducing the load on your team. Free up your agents to focus on customer requests that actually require a personalized, human touch.

Enable a Seamless Transition from AI Voice Bot to Human Agent

Let the AI voice bot and your human reps work side by side in harmony for a better customer experience. Hand off conversations from the bot to human agents, preserving the full context of the interaction, to ensure a human rep can pick up where the bot left off.

Enable a Seamless Transition from AI Voice Bot to Human Agent
Scale your call center operations without increasing your support costs

Scale Your Call Center Operations Without Increasing Your Support Costs

Easily support more customers as your business grows without increasing your support expenses. Deliver efficient round-the-clock voice support without bringing in more agents, even when the overall number of your support requests increases.

Pair AI Voice Bot with Other AI-
driven Contact Center Solutions

Multi-level IVR

Set up multi-level IVR menus, reduce unnecessary call transfers, and ensure customers reach the most appropriate team or agent every time they call you.

Learn more arrow right

Custom Call Routing

Customize your call routing rules based on your specific needs, streamline your inbound call handling, and improve your First Call Resolution (FCR) rates.

Learn more arrow right

AI Speech Analytics

Dig deeper into your voice interactions with AI speech analytics. Assess your team’s performance based on custom metrics and prevent non-compliance.

Learn more arrow right

AI Call Summary

Automate and optimize your call center quality monitoring process with AI-generated call summaries and save your team hours of manual QA work.

Learn more arrow right

AI Messaging

Unify multiple digital communication channels under one roof and handle customer interactions across all platforms from a single omnichannel inbox.

Learn more arrow right

AI Chatbot

Integrate an AI chatbot to deliver 24/7 self-service support to customers who reach out through digital channels and improve customer experience.

Learn more arrow right

Upgrade Your Call Center with AI. Respond Instantly to Customer Calls  with VoiceSpin’s AI Voice Bot

Never let customer calls go unanswered – deliver instant responses with the AI voice bot, a better alternative to traditional IVR. Book a demo call now to see VoiceSpin’s AI voice bot in action to better understand how it can blend into your customer support strategy.

CONTACT SALES

Frequently asked questions

  • What are AI voice bots and virtual voice agents?

    AI voice bots, also known as virtual voice agents, are intelligent, automated systems that simulate human-like conversations using advanced technologies like Natural Language Processing (NLP), speech and voice recognition, and machine learning. To put it simply, AI voice bots can interact with your customers or prospects in a natural way and respond to their requests just like a human agent would. And the best part is that, similarly to chatbots, AI voice bots can learn from every customer conversation and feedback and become smarter over time.

  • How does your AI voice bot work?

    Powered by AI voice technology and speech recognition, VoiceSpin’s AI voice bot can accurately interpret spoken language and understand user intent. Once the spoken input is processed, an AI voice generator produces human-like responses, engaging your customers or prospects in meaningful conversations. The voice bot can greet your customers, identify their needs, provide accurate, personalized responses, and capture relevant information. If needed (and, of course, if your reps are available), the bot can seamlessly transition the conversation to an agent while also preserving the entire context.

  • How can AI voice bots improve my customer service?

    According to Salesforce research, 77% of consumers expect to interact with someone immediately when they contact a company, while 81% expect faster service as technology advances. AI voice bots allow you to do just that – deliver quick and efficient support around the clock whenever your customers call you.

    On top of that, as AI voice bots can answer repetitive questions, your customer service reps get more time to focus on handling more complex interactions and step in when more personalized support is needed. And as an added bonus, AI voice bots allow you to bring down your support costs and improve operational efficiency.

  • How can AI voice bots help with lead qualification?

    AI voice bots can help you automate and optimize the entire process of qualifying inbound leads. You can set your voice bot to gather basic information from prospects (such as name, company, products/ services they are interested in, etc.) and qualify them through a series of targeted questions. Based on answers, the voice bot will filter out unqualified prospects, ensuring that your sales reps only focus on interacting with the most promising ones. Better yet, the AI voice bot can integrate with your calendar, automatically suggest open time slots, and schedule demo calls with your sales reps.
watsapp