Pipedrive Integration Guide
Requirements: The following conditions must be met for the VoiceSpin PBX and Pipedrive integration: ...
Call Abandonment Rate in a Call Center [Complete Guide]
Call Abandonment Rate is a critical measure of both customer satisfaction and operational efficiency...
What is a Virtual Agent in a Contact Center
In the era of digital transformation, contact centers have evolved to keep pace with rising customer...
What is a Blended Agent? [Explained]
Blended agent meaning A blended agent in a contact center refers to a contact center representative ...
Zapier Integration Guide
Zapier is a free application that allows you to connect and send data between thousands of different...
Benefits of Integrating VoIP Telephony into Client Relations Management System (CRM)
Today we are witnessing an extremely useful and profitable association between telephony and computi...
Why Technical Support is Important for Business?
The contact center is a vital entity in every company wishing to establish a permanent communication...
“Onliner” can Make any Spot in the World Your Workplace
VoiceSpin’s product “Onliner” is a remote desktop connection solution that allows ...
HubSpot Integration Guide
Free HubSpot integration with Voicespin works without additional middleware and provides top connect...
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