Considering a switch from CloudTalk to another business phone system? Explore VoiceSpin and other top alternatives to CloudTalk to choose a solution that perfectly fits the needs of your customer-facing and sales teams.
Looking for CloudTalk alternatives? Take a look at how VoiceSpin compares to CloudTalk in terms of key features and capabilities to better inform your decision making.
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| International DID numbers | 160+ countries | 160+ countries |
| Predictive dialer |  |
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| CRM integrations | |
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| AI speech analytics | |
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| Bulk SMS messaging | |
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| Omnichannel text messaging | |
Limited |
| Mobile app | |
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| Custom development | |
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| 24/7 customer support | |
Limited |
Both solutions are excellent for frontline teams, with a solid set of inbound call management features like ACD, skill-based routing, Interactive Voice Response, call queueing, real-time call monitoring, call recording, and more to enable businesses to deliver outstanding service experience.
While the two providers offer auto dialing solutions, VoiceSpin stands out as a better CloudTalk alternative for outbound sales teams, with its AI predictive dialer that intelligently scores leads and connects them to the best-suited sales reps to help you maximize conversions.
Although CloudTalk offers text messaging and WhatsApp integration, VoiceSpin’s capabilities go further than that, allowing you to integrate multiple digital channels (including live chat, social media, and instant messaging apps) into a single omnichannel platform and extend your support options beyond calling.
Both solutions seamlessly integrate with the most popular CRMs, helpdesk systems, and business apps, including Salesforce, Zoho, HubSpot, Pipedrive, Zendesk, and dozens more. In addition, VoiceSpin offers custom integration options to meet the specific needs of your business.
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| Inbound call routing | |
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| Interactive Voice Response | |
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| Inbound call queues | |
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| Queue callback | |
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| Call forwarding | |
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| Call recording | |
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| Unlimited storage for recordings | |
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| Real-time call monitoring | |
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| Call whispering | |
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| Real-time dashboard | |
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| Custom reporting | |
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| AI call summaries | |
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| SMS text messaging | |
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| Power dialer | |
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| Predictive dialer | |
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| Local caller ID | |
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| Smart lead distribution | |
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| Voicemail drop | |
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| DNC/ DND list filter | |
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| Spam detection | |
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| Custom development | |
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| API developer support | |
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Send hundreds of SMS messages to your customers or prospects simultaneously and instantly boost engagement. Translate and customize messages for specific audiences for more personalized communication.
Gain more in-depth insights into your interactions with AI speech analytics, prevent non-compliance issues via keyword spotting, track customer sentiment, and measure agent performance through AI call summaries.
Looking for additional capabilities or integrations with third-party systems you are already using? VoiceSpin offers custom development and integration options to align with your specific business needs.
| Alternatives | Price (lowest tier) | Top Features | Best for |
|---|---|---|---|
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$36/user/month |
International DID numbers, predictive dialer, AI speech analytics |
Small and mid-sized businesses and large enterprises |
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$18/user/month |
Smart switch, predictive dialer, WhatsApp shared inbox |
SMBs, mid-sized businesses, and large companies |
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$18.95/user/month |
Voice and video calling, auto attendant, audio and video recording |
Small businesses and startups |
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$30/license/month |
International numbers, warm transfer, call transcription |
Small and mid-sized businesses |
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$21/user/month |
Smart call routing, power dialer, video conferencing |
Small businesses and mid-sized enterprises |
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$15/user/month |
Unlimited calling (US & Canada), AI call summaries, voicemail transcripts |
Small businesses |
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$20/user/month |
Unlimited calling (US & Canada), video meetings, team collaboration tools |
Small businesses and mid-sized businesses |
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Pay-as-you-go pricing |
Predictive dialer, mass texting, voice broadcast |
Businesses of all sizes |
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$85/user/month |
Omnichannel inbound routing, predictive dialing, agent assist |
SMBs, mid-sized businesses, and large enterprises |
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$127/user/month |
Power dialing, call tracking, SMS text messaging |
Small and mid-sized outbound sales teams |
Join thousands of businesses already using VoiceSpin to manage inbound and outbound customer interactions across voice and digital channels International coverage in 160+ countries, AI predictive dialer, bulk SMS, and omnichannel messaging – VoiceSpin has it all and much more. Book a demo now to see how it works.
BOOK A DEMOAll information on this page is relevant at the time of publishing and is subject to change.
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