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Predictive Dialer Software for High-Velocity Sales Teams

Maximize your sales reps’ productivity while minimizing idle times and increasing call answer rates to take your outbound calling campaigns to new heights. We’ve got your sales team covered with our intelligent predictive dialer software.

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Pizza Hut logo Carrefour Papa John logo Sapir College Burgeranch logo Hebrew University Factory 54 KSP Balthaup Amsalem Mayven Shikun & Binui Flying Carpet Bluesky Psagot College

Reach out to More Leads Faster and Watch Your Sales Explode

Make Your Sales Reps More
Productive and Efficient Than
Ever

Manual dialing and wasted time in between calls are now a thing of the past. VoiceSpin’s predictive dialer automatically adjusts the dialing pace and bypasses busy signals, voicemail, answering machines, and unanswered calls, connecting agents only to live prospects and increasing talk times.

Predictive dialer feature
Connect local caller ID to your calling campaign

Boost Your Call Answer Rate by
Leveraging Local Caller ID

Research proves people are 4 times more likely to answer unknown calls from local numbers. Get access to a vast pool of local numbers in 160+ countries and leverage local caller ID to increase your call answer rates dramatically, ensuring the greater success of your outbound calling efforts.

Get Your Conversions Flowing
with Lead-Agent Matching

Ensure your prospects are always connected to the best-suited sales agents through the predictive dialer’s built-in lead-agent scoring and matching mechanism. Empower your agents to engage in more meaningful conversations, potentially leading to higher conversion rates.

Lead agent scoring
Predictie dialer CRM integration

Automate Agent Workflows
with CRM Integrations

Integrate VoiceSpin’s predictive dialer with the CRM system of your choice and enjoy workflow automations. Out-of-the-box integrations with 80+ leading CRM systems, including Salesforce, Zoho, and HubSpot, are immediately available at your disposal. Plus, we’ll back you up with custom integrations.

Predictive Dialer Software Features
for Top-Notch Sales

ai auto dialer

Automated Dialing Rate

Ensure an optimized dialing rate that automatically adapts to the number of agents based on AI and machine learning. Only dial leads if reps are available, minimizing the call drop rate.

local caller

Local Caller ID

Improve the outcomes of your outbound calling campaigns with Local Caller ID, increasing the chances of getting your calls picked up by prospects or customers.

spam

Reputation Management

Keep an eye on and manage the reputation of your numbers with the spam detection feature and reduce the risk of spam flags when calling your prospects.

filtering-DNC

DNC List Filtering

Easily comply with regulations when running your calling campaigns by ensuring no call is ever made to the numbers on the Do Not Call (DNC) Registry.

voicemail

Voicemail Drop

Customize whether you want your predictive dialer to leave a pre-recorded message or skip and call the next number on your dialing list when it reaches a voicemail.

call recording

Call Recording

Record your outbound calls for quality assurance, agent performance monitoring, or legal compliance. Refer to call recordings at any time later whenever needed.

Whisper Coaching

Get your newly hired agents up to speed faster with call whispering and assist agents on call without prospects being aware of your presence or hearing anything.

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Reports and Dashboards

Measure the success of your calling campaigns, track your call metrics and team’s performance, and identify improvement opportunities with reporting and analytics.

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AI Speech Analyzer

Integrate AI speech analytics to get deeper insights on every call. Prevent costly non-compliance issues with keyword spotting and real-time alerts.

Connects to the
Leading CRM Systems

Your team’s calling activity is automatically logged and synced into your CRM to reduce manual input.

Integrated with Zoho CRM Integrated with Salesforce Integrated with Hubspot Integrated with Pipedrive
Integrated with Zendesk Integrated with Keap CRM Integrated with Insightly Integrated with Zapier
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What’s More at VoiceSpin?

Call center managing software

Power Dialer
Software

Need a dialer with the power dialing mode? We’ve got that too. Our power dialer enables your sales team to connect with more prospects in less time, maximizing your conversions while ensuring compliance with FCC.

Inbound call management

Inbound
Call Center

Handle any volume of calls and delight customers with excellent experiences with automatic call distribution, call routing, IVR, queue callbacks, etc. Scale operations almost instantly, thanks to our cloud-based infrastructure.

Omnichannel contact center software

Omnichannel
Contact Center

Let your customers engage with your business on their favorite channel. Integrate voice, email, social media, WhatsApp, and Telegram into a single omnichannel communication platform.

Ready to Accelerate Your Sales? Get Your Predictive Dialer Now

Enable your sales team to dial through lists faster and convert leads into sales more effectively with VoiceSpin’s cloud-based predictive dialer software for outbound call centers.

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Frequently asked questions

  • How does a predictive dialer work?

    A predictive dialer is a type of auto dialer software that uses AI (Artificial Intelligence) and ML (Machine Learning) algorithms to help call centers improve the efficiency of their outbound calling campaigns by making sure agents talk to as many leads as possible. Based on real-time and historical call data, predictive dialers initiate multiple outbound calls per agent simultaneously and automatically adjust dialing rates. It helps ensure agents are instantly connected to the next call as soon as they complete their current interaction.

  • What is the difference between a predictive dialer and a power dialer?

    Predictive dialers and power dialers are both types of auto dialer software; however, they operate in different ways. While predictive dialers dial multiple numbers per agent even before an agent becomes available, power dialers dial numbers subsequently and place only one call per agent after the previous call ends. With power dialers, there is no risk of dropped calls, which helps call centers stay compliant with regulations.

  • Who needs predictive dialing software?

    Cloud-hosted predictive dialer solutions are used in outbound call centers by sales and lead generation teams. Since they help increase agent utilization by reducing idle time and maximizing agent talk time, these tools are excellent for high-velocity sales teams. Many dialer software providers like VoiceSpin support multiple dialing modes, so businesses can choose which one best suits their needs and calling campaign objectives.

  • Are predictive dialers legal?

    Using dialer solutions with a predictive dialing mode is legal as long as your call center complies with the relevant laws and regulations that govern the use of auto dialing tools in your country. For example, in the U.S., the usage of auto dialing solutions is regulated by the Federal Communications Commission (FCC) and the Telephone Consumer Protection Act (TCPA). Besides that, businesses should refrain from making telemarketing calls to the numbers on the Do Not Call (DNC) Registry. 
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